Western Rivers® Dealer Sales Policies

Our goal at Western Rivers® is to provide quality merchandise, field tested, honestly described and priced fairly to our dealers. In order to achieve this we request your cooperation in the following. A copy of your business license and a certificate for resale must be signed and on file to open an account. Any errors in pricing or verbiage will be corrected and new cost will be billed at the price prevailing.

Terms of Payment

Our terms are net 15 days from date of invoice with prior credit approval. If credit has not been approved, we ship C.O.D. Fees for C.O.D. is $7.50 per order plus the postage fee. A 2% per month late charge will apply to all past due invoices. A 15% restocking charge applies to all returned merchandise. This does not apply to replacement of defective goods. A $50.00 service charge will apply to all returned checks. Fees for collection of bad checks and debts will also apply. Any account that has issued a bad check will be placed on C.O.D. or money order only status. Any account with an outstanding balance on the account will automatically be placed on C.O.D.

Freight Policy

All orders are shipped F.O.B. Lexington, Tennessee. We charge actual freight costs plus the usual $3.00 packing and handling fee. The cost of insurance will be added to all orders exceeding $100.00. Our responsibility ceases when goods are delivered to the carrier. If you have damaged or lost shipments you must file claim with the carrier. We will assist in any way possible on your claim with the carrier. The customer is responsible for any freight charges and/or cost incurred or billed on any refused shipments or items returned to Western Rivers®. Any account with an outstanding freight charge is to be placed on hold until it has been cleared.